If all the components display errors on your report, this can be due to 2 reasons :
- Your access authorization has been revoked and need to be refreshed.
- Your Google Data Studio data source has been disconnected from the report.
Refresh your authorization :
- Go to https://app.catchr.io/data-connector/sources and click on "Edit" on the row of your default platform.
- Click "Refresh my authorization" and follow the instruction from the platform. (You need to have the access on the account you refresh the authorization).
- Go to your report and refresh it.
In video :
Reconnect your data source on Google Data Studio :
- Go to your report on the edition mode.
- Click "Resource" -> "Manage added data sources"
- Click "Edit" from the default data source.
- Click « Edit connection" in the top left corner.
- Check on the dropdown list that your account is still selected. If not, select it.
- Click "Reconnect" in the top right corner.
In video :
After doing this 2 steps, if your report still displays errors, write at [email protected] and I will find a solution.
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